Terms & Conditions

21+ Only

1. Introduction and Acceptance

Welcome to tl555, Bangladesh's trusted online casino and cricket betting platform. These Terms and Conditions ("Terms") govern your access to and use of tl555's website, mobile applications, games, and all related services (collectively, the "Services"). By creating an account, depositing funds, or placing any wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

tl555 reserves the right to amend, update, or replace these Terms at any time. Any material changes will be communicated via the platform. It is your responsibility to review the Terms periodically. Continued use of the Services after any modification constitutes your acceptance of the revised Terms.

2. Eligibility and Account Registration

To register an account and use tl555 Services, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. tl555 strictly prohibits access by minors. Players must be 21 years or older to open an account and place wagers.
• You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, and a valid contact method.
• You must not have previously had an account terminated or suspended by tl555 for any breach of these Terms.
• You must not be acting on behalf of another person or entity, and you must not use the Services in a professional capacity on behalf of a third party.
• Each individual is permitted to maintain only one (1) active account. Duplicate accounts are strictly prohibited and may result in forfeiture of all balances and permanent suspension.

3. Identity Verification (KYC)

tl555 is committed to maintaining a safe and reliable platform free from fraud and financial crime. As part of our Know Your Customer (KYC) process, we may require you to submit supporting documentation before processing withdrawals or during account reviews. Failure to provide adequate documentation may result in temporary restriction of your account.

• Government-issued photo identification (National ID card, passport, or driving license)
• Proof of current residential address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of payment method ownership (screenshot of registered bKash, Nagad, or Rocket wallet showing the account holder's name)
• Any additional documentation our compliance team may request at their reasonable discretion

4. Deposits and Withdrawals

tl555 accepts deposits exclusively in Bangladeshi Taka (BDT) via locally supported payment methods including bKash, Nagad, Rocket, and Upay. All transactions are processed in BDT. Minimum deposit and withdrawal thresholds apply and are displayed on the cashier page at the time of the transaction.

• Deposits are credited to your account balance instantly upon confirmed receipt of funds. tl555 is not responsible for delays caused by the payment provider.
• Withdrawal requests are subject to satisfactory KYC verification. Approved withdrawals are typically processed within 24–72 hours (Bangladesh Standard Time, UTC+6), though processing times may vary.
• Withdrawals must be made to the same payment method used for the original deposit where technically possible, as part of our anti-money-laundering controls.
• tl555 reserves the right to request additional verification before processing any withdrawal. Withdrawals may be delayed or declined if suspected fraudulent activity is detected.

5. Bonuses and Promotions

tl555 may offer various bonuses and promotional offers to eligible players, including but not limited to welcome bonuses, reload bonuses, free spins, and cashback incentives. All bonuses are subject to specific wagering requirements, validity periods, and game restrictions, which will be detailed in the individual promotion's terms at the time of offer.

Bonus funds are non-transferable and cannot be exchanged for cash until the applicable wagering requirement has been fully met. tl555 reserves the right to withdraw, alter, or cancel any promotional offer at any time. Attempting to abuse bonus conditions — including through arbitrage play, placing opposing bets, or using multiple accounts — will result in immediate forfeiture of bonus funds and may lead to account suspension.

6. Prohibited Activities

The following activities are strictly prohibited on the tl555 platform. Any violation may result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with tl555 games or services in a manner that provides an unfair advantage
• Engaging in any form of money laundering, terrorist financing, or other financial crime through your tl555 account
• Sharing account credentials with any third party, or accessing another player's account without authorisation
• Exploiting software vulnerabilities, glitches, or errors in a manner that adversely affects tl555 or other players

7. Intellectual Property

All content available on the tl555 platform — including but not limited to software, text, graphics, logos, game titles, images, audio clips, video content, and interface design — is the exclusive property of tl555 or its licensed content providers. This content is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for your own personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, reverse-engineer, or create derivative works from any part of the tl555 platform without our prior written consent.

8. Limitation of Liability

tl555 provides its Services on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, tl555 and its affiliates disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, error-free, or completely secure access to the Services.

• tl555 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Services
• In no event shall tl555's total aggregate liability to you in connection with these Terms or the Services exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim
• This limitation of liability applies regardless of the form of the action and even if tl555 has been advised of the possibility of such damages

9. Privacy and Data Protection

tl555 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also consent to the collection and use of your personal information as described in the Privacy Policy. We employ industry-standard SSL encryption and technical security measures to protect your data from unauthorised access, disclosure, or misuse.

10. Responsible Gaming

tl555 is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a financial strategy or coping mechanism. We provide a range of tools to help players manage their gambling activity, including deposit limits, session time limits, and self-exclusion options. For adults aged 21 and above only.

If you feel that your gambling is negatively affecting your life or relationships, we strongly encourage you to visit our Responsible Gaming page, contact our 24/7 support team, or reach out to a qualified counselling service. You can request a self-exclusion period at any time by contacting tl555 customer support.

11. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. In the event of a dispute between you and tl555, we encourage you to contact our support team in the first instance so that we can attempt to resolve the matter amicably. All formal complaints must be submitted in writing to [email protected]. tl555 will acknowledge receipt of your complaint within 5 business days and provide a final response within 30 business days.